Skip to main content
ORDER AND SHIP EARLY!  Orders may require longer lead times due to post-pandemic shipping and industry-wide supply chain challenges.
info

Order And Ship Early!

A massive increase in online shopping and residential deliveries has created record-breaking shipment volumes for UPS, FedEx and USPS. They can't keep up with demand. This can add days to production and delivery times in some instances. As your partner, we are committed to providing you with the best possible experience and service. Planning ahead allows Staples Promotional Products to help you meet your desired timelines. If you have large orders and tight deadlines, please call customer service for extra planning and attention.

On-time delivery could require longer shipping lead times, so order early!

  • Delivery of in-stock orders may be delayed due to longer shipment transit times
  • Custom orders may be subject to double delays. Inventories may take longer to reach decorators. Once decorated, shipment to the customer can take longer too
  • Paying for expedited services no longer guarantees on-time delivery. Shippers have discontinued their “money-back” delivery time guarantees for the foreseeable future

Plan & order early!

While Staples is working with suppliers and freight carriers to secure priority processing, delays cannot be mitigated in all cases. Shipping carriers do not know when shipping volumes and capacities will normalize. We will keep you informed as volumes and shipping times improve.

Have a mandatory in-hands date?

Share it with customer service! They will know the best options to ensure timely delivery.

Order early if you can!

Build a few extra days into your timeline just in case.

Shipping to or from Southern California?

Order even earlier! That region is experiencing the longest delays.

What We Do

Trusted by the world's most recognized brands, Staples Promo leads the industry with design expertise, best-in-class technology, and inspiring creativity. Brands of all sizes rely on our team of experts to provide branded merchandise that delivers.

Expertise

Why settle for stuff over strategy? Our industry experts combine real-world experience with in-depth research to deliver solutions designed to build your brand. With over 65 years of experience and over 1,200 expert associates, we have the knowledge and expertise to create memorable brand strategies.

Products

Our merchandising team studies the latest market trends to curate product collections that audiences find useful, entertaining and stylish. With an ever-expanding catalog selection featuring products ready to decorate with your brand’s logo, we have the resources and selection to turn branded merchandise into a branding victory.

Services

With a premier network and 75 marketplaces worldwide, Staples Promo provides global sourcing backed by local strategies to promote brands of all sizes. We have unique partnerships with key suppliers to design, develop and distribute our products while following strict fulfillment expectations to streamline processes and reduce costs.

Global Network

Everything is coordinated, from exploration to execution. Our unique partnerships with key supply partners allow us to design, develop and distribute our products worldwide. We set expectations about the logistical realities of fulfillment on a global scale and evaluate each product to determine whether it’s a better fit for export or local sourcing.

Incentive and Recognition Programs

Organizations that thrive understand the connection between performance and success. As a strategic partner, we have the expertise and technology to create customized recognition programs that highlight your appreciation and ensure your brand’s continued success.

What We Value

We are on a mission to revolutionize brand experiences worldwide by empowering our customers with the latest styles, trends and technology.

Our Values

1

Customers Always Come First

Everything we do is in service of our customer. Our success comes from exceeding their expectations by taking ownership and proactively anticipating their needs through customer insight to identify opportunities.

2

Brand Integrity

Working collaboratively with our partners worldwide, we understand each component's role in achieving a brand's overall vision. We are committed to developing data-based solutions to elevate our clients' branded merchandising campaigns.

3

Stay Curious

We dig deeper to learn, progress, and push potential both internally and externally. This includes learning about our customers and asking how we can help them be more successful while taking the initiative to continuously learn, question, innovate and share with peers.

Sustainable
Practices

We ensure our merchandise, decoration and distribution process positively impact the planet by limiting our overall packaging and water waste. Staples Promo performs decoration using water-soluble inks and minimizes waste at our zero-waste-to-landfill distribution facilities by using minimal fuel, packaging and plastic for a delivery process that is easy and sustainable.

Eco-Friendly Renewable Energy

To reduce our carbon footprint, we are increasing the percentage of our buildings meeting green building or energy-efficient certification programs and working hard to reduce our operations' greenhouse gas impacts. We also offer customers recycling services to help them run their business more sustainably and partner with recycling vendors.

Diversity

At Staples Promo, we actively seek and develop relationships with suppliers in all diversity classifications. We take an active role in the mentorship of our partners’ and offer webinar education sessions, general business advising and more programs to foster our efforts. We also work with customers to mark products as “diversity-owned business” items on their eStores.

Our Expertise
in Action

From beginning to end, we’re with you every step of the way. We partner with our customers to provide the best marketing strategies and solutions designed specifically for their brand to deliver ideas, inspiration and industry-leading innovation.

It's fantastic for us to do business with a partner like you!

Easy to order, good products and great selection.

Trends
& Idea Books

Promotional products are a great way to stand out in a competitive marketplace, increase brand loyalty, build relationships and create unforgettable brand experiences. Our expert merchandising team tracks the latest styles and trends to develop trend sections and Idea books to easily identify the products and solutions that will speak to your audience to ensure the biggest impact.

See What's Trending >

Range of Services

Staples Promo has the experience, resources, perspective and tools to help brands turn merchandise into marketing advantage to empower small businesses with big-business resources, tools and buying power. The solutions we create for any enterprise use the same experience, expertise, services and tools to create, protect and enhance the most recognized brands.

Learn More >