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ORDER AND SHIP EARLY!  Orders may require longer lead times due to post-pandemic shipping and industry-wide supply chain challenges.

Order And Ship Early!

A massive increase in online shopping and residential deliveries has created record-breaking shipment volumes for UPS, FedEx and USPS. They can't keep up with demand. This can add days to production and delivery times in some instances. As your partner, we are committed to providing you with the best possible experience and service. Planning ahead allows Staples Promotional Products to help you meet your desired timelines. If you have large orders and tight deadlines, please call customer service for extra planning and attention.

On-time delivery could require longer shipping lead times, so order early!

  • Delivery of in-stock orders may be delayed due to longer shipment transit times
  • Custom orders may be subject to double delays. Inventories may take longer to reach decorators. Once decorated, shipment to the customer can take longer too
  • Paying for expedited services no longer guarantees on-time delivery. Shippers have discontinued their “money-back” delivery time guarantees for the foreseeable future

Plan & order early!

While Staples is working with suppliers and freight carriers to secure priority processing, delays cannot be mitigated in all cases. Shipping carriers do not know when shipping volumes and capacities will normalize. We will keep you informed as volumes and shipping times improve.

Have a mandatory in-hands date?

Share it with customer service! They will know the best options to ensure timely delivery.

Order early if you can!

Build a few extra days into your timeline just in case.

Shipping to or from Southern California?

Order even earlier! That region is experiencing the longest delays.

Brand Spotlight: Columbia

07/02/2019 styles_trends

Staples is proud to bring you retail brand products that allow your appreciation and your brand to truly shine, helping you reach the right audience every time. In this week’s brand spotlight, we talk revolutionary outdoor brand: Columbia.   

For more than 80 years, Columbia Sportswear Company has been making gear for people who enjoy the outdoors. Chairman Gert Boyle has been at the helm for nearly 50 of those years and has helped grow Columbia into the global sportswear brand it is today.


Based in Portland, Oregon, Columbia creates no-nonsense apparel, footwear and accessories to keep you warm, dry, cool and protected no matter what outdoor activity you choose to partake in. Its innovative gear, Pacific Northwest heritage, irreverent spirit and family business ethos are what set Columbia apart as a standout outdoor brand.


Thanks to the majestic forests, volcanic mountains, rugged coastline and wide-open spaces that serve as its lab and playground, Columbia’s outdoor products have set the standard for innovative outdoor gear and technologies. Today, their product is available around the world.


Whether you’re hiking, fishing, hunting, camping, climbing, shredding, golfing, paddling, running or just enjoy the fresh air with friends, Columbia has what you need to make the most of your time outdoors.


Positive change is Columbia’s policy.


Columbia is proud to support initiatives that focus on doing right by the people it reaches, the places it touches and the products it makes. Sustaining places, empowering people, innovating products and responsible practices are at the core of Columbia’s business values.


For more information on how you can start working with enduring outdoor retail brands like Columbia, contact your Staples Representative. If you don't have a Representative, you can email or call 1-800-369-4669.