Skip to main content
ORDER AND SHIP EARLY!  Orders may require longer lead times due to post-pandemic shipping and industry-wide supply chain challenges.

Order And Ship Early!

A massive increase in online shopping and residential deliveries has created record-breaking shipment volumes for UPS, FedEx and USPS. They can't keep up with demand. This can add days to production and delivery times in some instances. As your partner, we are committed to providing you with the best possible experience and service. Planning ahead allows Staples Promotional Products to help you meet your desired timelines. If you have large orders and tight deadlines, please call customer service for extra planning and attention.

On-time delivery could require longer shipping lead times, so order early!

  • Delivery of in-stock orders may be delayed due to longer shipment transit times
  • Custom orders may be subject to double delays. Inventories may take longer to reach decorators. Once decorated, shipment to the customer can take longer too
  • Paying for expedited services no longer guarantees on-time delivery. Shippers have discontinued their “money-back” delivery time guarantees for the foreseeable future

Plan & order early!

While Staples is working with suppliers and freight carriers to secure priority processing, delays cannot be mitigated in all cases. Shipping carriers do not know when shipping volumes and capacities will normalize. We will keep you informed as volumes and shipping times improve.

Have a mandatory in-hands date?

Share it with customer service! They will know the best options to ensure timely delivery.

Order early if you can!

Build a few extra days into your timeline just in case.

Shipping to or from Southern California?

Order even earlier! That region is experiencing the longest delays.

Brand Spotlight: XACTLY

05/07/2019 styles_trends

Staples is proud to bring you retail brand products that allow your appreciation and your brand to truly shine, helping you reach the right audience every time. In this week’s brand spotlight, we talk revolutionary lifestyle brand: XACTLY. 

XACTLY is a new brand of intuitive, integrated, travel and lifestyle gear supporting a balanced life of work, play, travel and fitness. XACTLY products are designed to support the needs of an active lifestyle through thoughtful materials, organization, functionality and purpose.


One of XACTLY’s key initiatives involves doing business as a force for good. XACTLY focuses on a triple bottom line of profitability, social and global impact. As a premium lifestyle brand with a social goodness mission, XACTLY is redefining what it means to do successful business.


XACTLY even has a strategic partnership with Planet Water Foundation, an organization that helps bring clean water to disadvantaged schools and communities around the world.


Sustainably sourced at every step of the supply and manufacturing chain, all XACTLY products are engineered without negatively impacting the planet or the communities cleanly and consciously creating our products.


Through innovation, intuition, and an extra bottom line, XACTLY is a proud, Pending B Corporation.


Basically, XACTLY is on a journey to act, inspire the community and build intuitive products that simply feel right.


For more information on how you can start working with sustainability-focused, for-profit and for-good brands like XACTLY, contact your Staples Representative. To see even more awesome retail brands, check out Retail Brands You Know and Love.