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ORDER AND SHIP EARLY!  Orders may require longer lead times due to post-pandemic shipping and industry-wide supply chain challenges.

Order And Ship Early!

A massive increase in online shopping and residential deliveries has created record-breaking shipment volumes for UPS, FedEx and USPS. They can't keep up with demand. This can add days to production and delivery times in some instances. As your partner, we are committed to providing you with the best possible experience and service. Planning ahead allows Staples Promotional Products to help you meet your desired timelines. If you have large orders and tight deadlines, please call customer service for extra planning and attention.

On-time delivery could require longer shipping lead times, so order early!

  • Delivery of in-stock orders may be delayed due to longer shipment transit times
  • Custom orders may be subject to double delays. Inventories may take longer to reach decorators. Once decorated, shipment to the customer can take longer too
  • Paying for expedited services no longer guarantees on-time delivery. Shippers have discontinued their “money-back” delivery time guarantees for the foreseeable future

Plan & order early!

While Staples is working with suppliers and freight carriers to secure priority processing, delays cannot be mitigated in all cases. Shipping carriers do not know when shipping volumes and capacities will normalize. We will keep you informed as volumes and shipping times improve.

Have a mandatory in-hands date?

Share it with customer service! They will know the best options to ensure timely delivery.

Order early if you can!

Build a few extra days into your timeline just in case.

Shipping to or from Southern California?

Order even earlier! That region is experiencing the longest delays.

Keep Mental Health in Mind

03/18/2020 health_wellness

Stop the stigma surrounding mental health by raising awareness, showing compassion, and getting the conversation started.  

Since 1949, Mental Health Awareness month has been celebrated in May to raise awareness, fight stigma, provide support and educate the public about the importance of mental health.  Help spread mental health awareness with these tips to start the conversation early and spread mental health awareness.  


Create a Safe Space 

Organizations continue to explore ways in which the importance of self care can be effectively communicated. Institute a welcoming work environment by having open and professional conversations, encouraging participation in relationship building activities, and communicating any resources which help with emotional health and wellbeing.


Be Supportive 

Everyone needs a strong support system, be sure to consistently check in with the people in your life. When applicable, regularly let everyone in your line of business know about consultative resources that are available to help those who may be struggling.


Share Information 

Show the world your support by spreading the word on social media. Use your platform to share information about screenings, hotlines and support for mental health while raising mental health awareness.  


For more ideas and information on supporting National Mental Health Awareness Month, be sure to check out our Health and Wellness catalog for products that promote mental health awareness, relaxation, physical activity and self-care.



Stop stigma, start compassion. Contact your Staples Representative for ideas and information on supporting National Mental Health Awareness Month. Don’t have a Staples Rep?  Call 1.800.369.4669 or email to get started!