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ORDER AND SHIP EARLY!  Orders may require longer lead times due to post-pandemic shipping and industry-wide supply chain challenges.

Order And Ship Early!

A massive increase in online shopping and residential deliveries has created record-breaking shipment volumes for UPS, FedEx and USPS. They can't keep up with demand. This can add days to production and delivery times in some instances. As your partner, we are committed to providing you with the best possible experience and service. Planning ahead allows Staples Promotional Products to help you meet your desired timelines. If you have large orders and tight deadlines, please call customer service for extra planning and attention.

On-time delivery could require longer shipping lead times, so order early!

  • Delivery of in-stock orders may be delayed due to longer shipment transit times
  • Custom orders may be subject to double delays. Inventories may take longer to reach decorators. Once decorated, shipment to the customer can take longer too
  • Paying for expedited services no longer guarantees on-time delivery. Shippers have discontinued their “money-back” delivery time guarantees for the foreseeable future

Plan & order early!

While Staples is working with suppliers and freight carriers to secure priority processing, delays cannot be mitigated in all cases. Shipping carriers do not know when shipping volumes and capacities will normalize. We will keep you informed as volumes and shipping times improve.

Have a mandatory in-hands date?

Share it with customer service! They will know the best options to ensure timely delivery.

Order early if you can!

Build a few extra days into your timeline just in case.

Shipping to or from Southern California?

Order even earlier! That region is experiencing the longest delays.

The Real Value of Promo

04/30/2020 industry_insights branding_basics

Discover how promotional products go above and beyond the competition to help your brand stand out! 

When deciding how to promote a brand, there are countless forms of advertising to choose from. When the Advertising Specialty Institute asked people what types of advertising they liked best, consumers under 55 prefer promotional products over all other forms of advertising. Get the most out of any marketing budget and learn the real value of promo. 


Selecting the perfect promo is a great way to connect with an audience on a personal level. Unlike television, radio, newspaper and social media advertisements, using promotional products reflect a brand's deep understanding of who their audience is, and what their wants, needs and values are. According to ASI, consumers are 2.5x more likely to have a positive opinion of promotional products than internet advertising.  



Recipients always appreciate the gesture of promo products and associate those positive feelings with the brand they receive it from. According to ASI, 85% of those who receive apparel items, like shirts or hats, can recall the brand they received it from.  



 Discover Staples Promotional Products countless options of apparel, office supplies, tech, and health and wellness products to make your brand stand out!


Ready to explore the world of promo? Contact your Staples Representative for ideas, inspiration and more! Don’t have a Staples Rep? Call 1.800.369.4669 or email to get started!